Dhairya Mishra · Software + ML Engineer · New York
Former Senior Software Development Engineer at CVS Health. I build the systems around production AI: the product experience, APIs, evaluation, infrastructure, and operational safeguards that make the work useful.
Selected systems
Three systems that show product ownership, research depth, and data-engineering range. Each case study exposes the implementation decisions behind the result.
Browse all projectsHow I build
I am most useful when a team needs more than a model or a feature: a dependable system that fits real workflows, makes deliberate tradeoffs, and has a clear outcome.
React, TypeScript, FastAPI, Node.js, and typed API contracts for systems people can actually use.
RAG, computer vision, LLM-as-judge evaluation, model serving, and reproducible inference workflows.
Cloud infrastructure, observability, testing, deployment, and the operational boundaries around production models.
Enterprise impact
The visual work shows technical range. These production examples show what changed for real teams and workflows.
01
Enterprise AI system
Problem
Engineering teams were repeatedly routing common troubleshooting questions through manual support instead of drawing on existing ticket history and documentation.
What I owned
Built the self-service retrieval and answer workflow over ticket history and internal documentation.
Result
16% ticket deflection · 20% faster resolution
02
Applied ML workflow
Problem
Catalog imagery needed better captions, but automatically replacing existing copy without a quality boundary would create brand and reliability risk.
What I owned
Built a vision-language generation pipeline and an LLM evaluation loop that only wrote back captions when they beat the existing text.
Result
18% catalog coverage lift
Career signal
My experience includes customer-facing platform reliability, internal developer tooling, enterprise applied AI, and startup experimentation. The common thread is taking ambiguous work through to a system people can rely on.
See the full experience timeline
Sr. Software Development Engineer
CVS Health · 2024–2025
AI Engineer Intern
Evidenza · 2026
Advanced Software Developer
Aetna Health · 2022–2023
Start here
I am open to conversations about software engineering, applied ML, platform work, and product teams shipping AI responsibly.
